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Competition participation and general voucher terms and conditions

Conditions of participation in the "ABOUT YOU 10 FREE" competition

1. Organizer

The organizer of the "ABOUT YOU 10 FREE" competition is ABOUT YOU SE & Co. KG, represented by ABOUT YOU Verwaltungs SE, which is represented by the Management Board Tarek Müller, Hannes Wiese and Sebastian Betz, Domstraße 10, 20095 Hamburg, Germany (hereinafter: "ABOUT YOU" and/or "organizer" and/or "we").

2. Participation

Any natural person over the age of 18 and resident in the Federal Republic of Germany, Austria, Slovakia, Romania, Hungary, and Poland is eligible to participate. Employees of the ABOUT YOU Group, cooperation partners, and third-party companies involved in the competition's realization, as well as their respective family and household members, are excluded from this. Participation in the competition requires a valid order with ABOUT YOU during the promotion period.

3. It's that easy!

Here's what you need to do to take part:

With every order placed during the promotion period (18/03/2024 to 24/03/2024) via our web shops or our apps in the Federal Republic of Germany, Austria, Slovakia, Romania, Hungary or Poland, you will automatically be entered into the competition. The value of ordered products that are returned will not be taken into account when determining the chance of winning. Participation is possible from 18.03.2024, 09:00 am to 24.03.2024, 11:59 pm.

4. Closing date, number of possible entries

The competition runs from 18/03/2024, 09:00 a.m. to 24/03/2024, 11:59 p.m. CET. Late entries, for whatever reason, will not be considered. Participation applies to every order placed during the promotion period.

5. Prizes, draw (random draw) and notification

We will draw the following prize from all participants on 05/07/2024 at 18:00 CET: We will raffle off the order value of every 10th order among all eligible orders (clauses 2. and 3.). Winners will receive the actual purchase price of their order, which will be paid at the time of ordering as a cash prize. Orders placed during the promotion period that are fully returned are no eligible orders. Orders that are partially returned are considered eligible orders; the value of returned products will be deducted from the order value in the event of a win. The winners will be notified by email in mid-July 2024 via the email address provided in the customer account. If the winner does not claim their prize within 10 days of receiving notification of their win, their claim to the prize will be forfeited.

6. Reimbursement of the purchase value

The prize will be transferred by bank transfer to the account specified by the winner. The transfer will be made in the currency of the order. The transfer requires the winner to provide their full name and bank details. Otherwise, it will not be possible to hand over the prize. The data provided will only be used to hand over the prize and will not be used for any other competition purposes thereafter. This does not affect the organiser's obligation to retain data in accordance with the applicable commercial and/or tax regulations. Costs incurred during redeeming/utilising the prize are not covered by the prize. The winner is solely and exclusively responsible for tax matters.

7. Cash payment/exchange/assignment

An exchange and/or assignment of the prize or a cash payment are not possible.

8. Termination of the competition

The Organiser has the right to change the competition period at any time and without prior notice or to terminate the competition without notice, e.g. if the functionality of the Organiser's systems should be restricted for technical or other reasons independent of the Organiser or if the suspicion should arise that a participant is attempting to influence the results of the competition.

9. Exclusion from participation

Participation via automated procedures or other manipulations or attempts (including by third parties) is not permitted, nor is the violation of the conditions of participation or an attempt to do so. The organiser has the right to exclude participants from the competition and to subsequently withdraw or reclaim prizes in the aforementioned cases or in the event of suspicion to this effect.

10. Liability

The Organiser shall not be liable for any direct, indirect or special losses and/or damages incurred by participants as a result of their participation that are associated with a disruption in the communication or power lines, outages at the mobile phone operators, the effects of harmful software, unfair acts by third parties aimed at unauthorised access and/or the disabling of the Organiser's software and/or hardware, or force majeure circumstances. In such cases, the Organiser is not obliged to reimburse any losses incurred by the Participants. The Organiser shall be liable to the Participant for culpably caused damages resulting from injury to life, body or health, for damages caused intentionally or through gross negligence by the Organiser, the legal representatives or vicarious agents of the Organiser, as well as for damages resulting from a breach of a guarantee given to the Participant without limitation in accordance with the statutory provisions. Otherwise, the Organiser shall only be liable for the slightly negligent breach of obligations, the fulfilment of which is essential for the proper execution of the campaign and on the fulfilment of which the participant may regularly rely (cardinal obligations), limited to the foreseeable damage typical for the contract. The above limitation of liability applies accordingly to the personal liability of the organiser's legal representatives and vicarious agents.

11. Data protection

The organiser uses the data provided by participants in accordance with the provisions of German and European data protection law.

Your rights

In addition to the right to revoke consent given to us, you have the following additional rights if the respective legal requirements are met:

  • the right to information about your personal data stored by us (Art. 15 GDPR);
  • the right to rectification of inaccurate data or completion of correct data (Art. 16 GDPR);
  • the right to the erasure of your data stored by us (Art. 17 GDPR), provided that no statutory or contractual retention periods or other statutory obligations or rights to further storage must be complied with;
  • the right to restrict the processing of your data (Art. 18 GDPR) if you dispute the accuracy of the data, the processing is unlawful, but you refuse to delete it; we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to the processing in accordance with Art. 21 GDPR;
  • the right to data portability pursuant to Art. 20 GDPR, i.e. the right to receive selected data you have provided to us in a commonly used, machine-readable format or to request that it be transmitted to another controller
  • the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.
Our privacy policy provides more information on how we use your data and your rights aten.aboutyou.de/privacy-policy. Please note that participating in the campaign may no longer be possible if your data is blocked or deleted.

12. Final provisions

German law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the country where the consumer has their habitual residence remain unaffected. Should individual provisions of these conditions of participation be ineffective or contradict the statutory regulations, the remaining conditions shall not be affected by this. In this case, the statutory provisions shall apply. The same applies to the closing of a contractual loophole. Legal recourse is excluded.

Personal discounts in "Your Deals"

A personal discount from the "Your Deals" section is valid once until the end of the day of the expiry date stated on the discount and will be automatically deducted from your total order amount if activated. No voucher code is needed in the checkout. The discount is non-transferable and can only be redeemed in combination with an order on ABOUT YOU.

You can only redeem one discout from the "Your Deals" section per order. The "Your Deals" discount cannot be combined with other promotions, EXTRA-discounts and vouchers. In the case of a full return, the discount value expires. In the case of a partial return, the discount value will be applied to the remaining eligible items. A disbursement, subsequent deduction or reimbursement of the discount is not possible.

The discount is assigned to a customer account and must be activated in the "Your Deals" section. If activated, the discount is automatically applied to the eligble articles. The discount is valid on selected articles only, these are marked with an "Extra"-discount sign after activation of the discount. The "Your Deals" discount can be deactivated up to the shopping basket, if a redemption in the current order is not desired.

Coupons

The coupon is non-transferable and can only be redeemed in combination with an order at ABOUT YOU. It is valid until the validity date stated on the coupon and will be automatically deducted from the invoice if the coupon is activated when the order is placed. The coupon is only applicable to selected products.

In case of return the coupon expires. Cash payout is not possible.

The coupon is not valid in conjunction with other discounts, vouchers and will not be credited against EXTRA discounts.

Vouchers with voucher code

A minimum order value of €75 applies to vouchers. The voucher is non-transferable, can only be redeemed in combination with an order on ABOUT YOU. It is valid once until the expiry date stated on the voucher and will be automatically deducted from your total order amount if the voucher code is entered during the order process.

In the case of a full return, the voucher value expires. A redemption for products that fall below the voucher value is not possible. You can only redeem one voucher per order. A cash pay-out is not possible.

The voucher is not valid for cosmetic and care products, products in the category Spotlight Sneaker and not for the following brands: Versace, Burberry, Oakley, Ray-Ban, Vogue Eyewear, Mammut, Garmin, Arnette, Emporio Armani, Tory Burch, Coach, Ralph Lauren, Obey, Marella, Persona by Marina Rinaldi, Mango, Mango Kids, Mango Man, violeta by Mango, Weekend Max Mara, Max Mara Leisure, Max Mara, Bershka, Pull&Bear, On. The voucher is not valid in connection with other discounts, vouchers and is not applied on top of EXTRA discounts. If the voucher is lost or stolen, no refund can be made by ABOUT YOU. There are no claims for partial or full replacement of a voucher.

Special voucher conditions for the Net Promoter Score

Among all participants of the Net Promoter Score survey who give their consent to use their order number, 50% off shopping vouchers will be raffled off (see conditions of participation). The maximum order value is 500€ before using the voucher or 250€ after using the voucher. The voucher is not transferable and can only be used in combination with an order placed with ABOUT YOU. The voucher is valid for 4 weeks from the date of receipt by email and will be automatically deducted from your invoice if the voucher code is provided when you place your order. In the event of a complete return, the value of the voucher is forfeited. You can redeem a maximum of one voucher per order. A cash payment is not possible.

The voucher is not valid for cosmetic and care products, products in the category Spotlight Sneaker and not for the following brands: Versace, Burberry, Oakley, Ray-Ban, Vogue Eyewear, Mammut, Garmin, Arnette, Emporio Armani, Tory Burch, Coach, Ralph Lauren, Obey, Marella, Persona by Marina Rinaldi, Mango, Mango Kids, Mango Man, violeta by Mango, Weekend Max Mara, Max Mara Leisure, Max Mara, Bershka, Pull&Bear, On. The voucher is not valid in connection with other discounts, vouchers and is not applied on top of EXTRA discounts. If the voucher is lost or stolen, no refund can be made by ABOUT YOU. In the event of loss or theft of the voucher, no refund can be made by ABOUT YOU SE & Co. KG. There are no claims for partial or complete replacement of a voucher.

Vouchers for Live Shopping

A minimum order value of €75 applies to vouchers. The voucher is non-transferable, can only be redeemed in combination with an order on ABOUT YOU. It is valid once until the expiry date stated on the voucher and will be automatically deducted from your total order amount if the voucher code is entered during the order process.

In the case of a full return, the voucher value expires. A redemption for products that fall below the voucher value is not possible. You can only redeem one voucher per order. A cash pay-out is not possible.

The voucher is not valid for cosmetic and care products and products in the category Spotlight Sneaker. The voucher is not valid in connection with other discounts, vouchers and is not applied on top of EXTRA discounts. If the voucher is lost or stolen, no refund can be made by ABOUT YOU. There are no claims for partial or full replacement of a voucher.

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