Terms of Use and guidelines for customer reviews

1. Basics

These Terms of Use regulate the legal framework of the use by you (hereinafter "User") of the "Customer Reviews" service offered by ABOUT YOU (the "CRS"). In the event of a conflict between other terms of use of ABOUT YOU and these Terms of Use, these Terms of Use for the "CRS" shall prevail.

2. Guideline for customer reviews

Product reviews help others to find the product that is right for them. Whether your review is positive or negative, you will help others find a suitable product and help us to make our offer even better. We've put together a few tips for you to keep in mind when creating product reviews:

• Explain to others why you like or dislike a product - e.g. nice color, wears very comfortably, etc.
• Avoid comments about the purchase price or other special offers - they might not be valid anymore when others read your product review
• Keep it as short as possible - a few details are great, but product reviews that are too long are not read often - reviews with 50 to 400 words are ideal. One-word reviews rarely help the others either
• Reviews of products that have not yet been reviewed are especially helpful, or reviews that discuss new aspects of a product. Therefore, try to avoid references or repetitions of other reviews and point out new aspects/features of a product instead.
• Watch your language - no matter how much you like or dislike your product, we love diversity and respectful interaction, so please don't use profanity, obscene language, fascist, racist, anti-Semitic, xenophobic, or similar politically radical language
• Do not post personal information about yourself in product reviews, such as phone number, email address, etc., as this can be seen by any user and protecting your personal information is important to us
• Focus on the product - if you had a problem (e.g. with the delivery, with the price, etc.), please contact our customer service, who will be happy to help you.

We ask for your understanding that ratings that do not comply with these guidelines cannot be published, and we may also be legally obliged to delete such ratings at any time.

3. Responsibility for contents, Indemnification

ABOUT YOU only provides the technical framework for the submission of product reviews (hereinafter collectively referred to as "Content") by the User. The user himself is and remains solely responsible for all content posted by him.

By submitting content to ABOUT YOU, the user warrants the following:

• The user is the owner of the content posted.
• The content does not violate any rights of third parties, in particular copyrights, patents and/or trademark rights, name rights or data protection rights.
• All content entered by the user is accurate, fair, factual and based on true facts from the user's perspective.
• The contents do not violate any laws, in particular criminal law regulations such as §§ 184 ff. StGB (distribution of pornographic writings), §§ 86 f. StGB (distribution of propaganda materi-al of unconstitutional organizations), § 111 StGB (public incitement to commit criminal acts), § 126 StGB (threat of criminal acts), § 129a para. 3 StGB (advertising for a terrorist organiza-tion), § 130 StGB (incitement of the people), § 130a (incitement to commit criminal acts) and § 131 StGB (depiction of violence) as well as the regulations for the protection of young peo-ple or the regulations against unfair competition.
• The user has not received any payment or other consideration from third parties for posting the content.
• The Content does not contain any promotional material, junk or bulk emails or text messages ("spam"), chain letters, pyramid schemes or any other advertising of any kind.
• The Content does not contain information regarding other websites, addresses, email addresses, contact information, telephone numbers or any other personally identifiable information.
• The content does not contain computer viruses, worms or other potentially harmful programs or files.
• The contents are not harmful, threatening, abusive, harassing, defamatory or offensive, vulgar, obscene, hateful, racist or otherwise objectionable and cannot harm minors in any way, are not pornographic, glorifying violence or otherwise harmful to minors.

The user shall fully indemnify ABOUT YOU from all claims and demands of third parties (including the necessary costs of legal prosecution) resulting from the breach of the above warranties, unless the user is not responsible for such breach. Furthermore, the user shall compensate ABOUT YOU for all damages resulting from the breach of duty.

4. Content-License

The user grants ABOUT YOU a non-exclusive, but otherwise comprehensive, irrevocable, unlimited in terms of location and content, perpetual and freely transferable right free of charge to use and utilize all content in any possible way. This right of use and exploitation extends to all known and unknown types of use and includes, in addition to the right of reproduction and distribution in any medium, the right of transfer to third parties, the right to edit and modify the contents and the right to produce derivative works - also by third parties - including use and reproduction of the results arising in each case and their corresponding distribution. The granting of rights takes place at the time of the transfer of the content to ABOUT YOU.

5. Modification and deletion of content

ABOUT YOU reserves the right to reject, modify, abridge or delete any content on the ABOUT YOU website that ABOUT YOU, in its reasonable discretion, deems inconsistent with the Content Guidelines set forth in these Terms of Use.

ABOUT YOU does not guarantee that the user will be able to edit or delete content submitted by him/her via ABOUT YOU. Content is normally posted within two to four working days.

6. Verified purchase

If content is marked with the addition "Verified Purchase", this means that we have verified whether the user has purchased the item from ABOUT YOU.

7. Data privacy

The e-mail address transmitted by the User to ABOUT YOU in connection with the Content will be used by ABOUT YOU solely for the purpose of providing the "CRS", i.e. to inform the User about the status of the Content or to otherwise contact the User to the extent required for the provision of the Service.

Pursuant to Section 13 (1) of the Telemedia Act, ABOUT YOU informs that the processing of the User's email address is carried out by ABOUT YOU's service provider, Bazaarvoice Inc, 3900 N. Capital of Texas Highway, Suite 300, Austin, Texas 78746, U.S.A. in the United States of America. ABOUT YOU and Bazaarvoice strictly comply with the relevant data protection laws, in particular the rules for data export.