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According to the tracking link my delivery has been "electronically transmitted", but the status is not changing after this. When will my order be processed further?
During Black Week the number of orders is very high which is why our shipping partners are taking a bit longer to collect the parcels. We are in close contact with them to ensure that your parcel will reach you as soon as possible.
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I have ordered something during Black Friday and now during Cyber Monday that exact item is further reduced in price. Can I somehow benifit from the Cyber Monday reduction?
Is my parcel delayed?
I have received a wrong size or colour. How can I receive the correct size/color now including the Black Friday reduction?
What is the Pre Black Friday?
What are the starting dates of Black Friday, Black Weekend and Cyber Monday?
I have not received a return confirmation, how can I be sure my return has reached you?
Find more answers here
I have ordered something during Black Friday and now during Cyber Monday that exact item is further reduced in price. Can I somehow benifit from the Cyber Monday reduction?
Is my parcel delayed?
I have received a wrong size or colour. How can I receive the correct size/color now including the Black Friday reduction?
What is the Pre Black Friday?
What are the starting dates of Black Friday, Black Weekend and Cyber Monday?
I have not received a return confirmation, how can I be sure my return has reached you?
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