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Vouchers & Gift Cards

Where can I purchase gift cards?Gift cards are currently available in retail stores, e.g. REWE.    Online, you can find them on e.g. Amazon - but unfortunately not yet in our shop. We are working flat out to soonRead moreHow do I redeem my voucher?Simply enter your voucher code at the payment stage in the »voucher code« box. The total amount of your order will then immediately be reduced by the value of your voucher.Read moreHow do I redeem my gift card?Your gift card can be redeemed in the online store. Gift cards have no time limitation and are not subject to a minimum order value.   You can simply add your gift card as a paymenRead moreWhat happens if I lose my gift card or if I have entered a wrong email address in my customer account?We do not assume any responsibility for loss, theft, damage, illegibility or the unauthorised use of your gift card.   Should you have any doubts, don't hesitate to contact our cusRead moreWhat happens if I send back my ordered articles?You can, of course, send back items that you don't like. If your order was paid for by a gift card, the amount of the return will be transferred back to your card as soon as your rRead moreWhat happens if the order value is higher than the value of my gift card?That's no problem. If the amount of your order exceeds the value of your gift card, you will automatically be asked to select another payment method, which you can use to pay for tRead moreMy voucher code doesn't work. What's going on?There could be several reasons as to why your voucher code doesn't work:1. The voucher has already been redeemed; therefore, it is depleted of funds.2. The voucher was linked to a Read moreCan I be paid the balance of my gift card?Unfortunately, the balance cannot be paid out in cash. You can, of course, use it for another order.Read moreCan I redeem my gift card for an already existing order?Gift cards cannot be redeemed retrospectively. Exchanging gift cards is not possible. You can, of course, use your gift card for your next order.Read moreCan I get the voucher value paid out in cash?Vouchers cannot be paid out in cash.Read moreCan I redeem my voucher for an already existing order?Unfortunately, vouchers cannot be processed retrospectively as it is not technically feasible. If you forgot to redeem a voucher, it remains valid and can be used with your next orRead more
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*Lowest total price of the last 30 days before the price reduction.**Free of charge from all network providers. Charges may apply when calling from abroad.***All prices incl. VAT.5) This sales promotion runs until 22/05/2022 (11:59pm). Further promotional conditions under https://en.aboutyou.de/campaign-conditions
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