SHOP BY FIT
Highlights
SHOP BY CATEGORIES
Highlights
SHOP BY CATEGORIES
What can I do if I subscribed to the newsletter, but did not receive the voucher code that I was promised for subscribing?
As soon as you have subscribed to our newsletter, you will receive a confirmation email with an activation link. Your newsletter subscription is only successfully completed after you have clicked on this link.
You will then receive a message confirming your newsletter subscription, together with your personal discount code. It may take up to 48 hours for this confirmation to be sent.
If you have not received a confirmation email after 48 hours, please check your junk mail or spam folder.
To be absolutely sure that you receive all our emails, you can also add our newsletter email address ([email protected]) to your address book.
Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Find more answers here
APP ABOUT YOU Germany is available only if you are located in Germany
How do I find the right size or fit?
How can I activate cookies?
How can I subscribe to the newsletter?
How often will I receive the newsletter?
What's the newsletter and what advantages does it have to offer?
Why do I not receive a newsletter even though I have subscribed to it?
Find more answers here
APP ABOUT YOU Germany is available only if you are located in Germany
How do I find the right size or fit?
How can I activate cookies?
How can I subscribe to the newsletter?
How often will I receive the newsletter?
What's the newsletter and what advantages does it have to offer?
Why do I not receive a newsletter even though I have subscribed to it?
Customer care
Haven't found the answer you're looking for?
Find your answer in just a few clicks or contact us for further support.
Get help
Visit our Self-Service Centre to get quick answers to the most frequently asked questions or to write to us
Free hotline: Mon - Fri 8 a.m. - 7 p.m., Sat & public holidays 9 a.m. - 6 p.m.