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How can I delete my customer account?

You can send us a request to delete your customer account at any time via email to [email protected] and we will immediately initiate the deletion of your customer account. The email does not have to follow any special format; however, you should be clearly identifiable, meaning that you should always contact us from your registered email address.


In order to process your request, we may ask for additional information for identification purposes before responding to your request. After processing your request, we will immediately arrange for the deletion of your customer account, provided that there are no legal provisions to the contrary (e.g. settlement of outstanding amounts).

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