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Do I get a refund of shipping costs when I return my order?
You get a full refund of your order, including the shipping costs, when you return the entire order.
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How can I return my order?
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
How returns with the Hermes returns bag work
Is your return is not shown in the order overview?
What happens to my returns after I send them back to you?
What can I do if my item has been damaged during the shipping process?
Find more answers here
How can I return my order?
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
How returns with the Hermes returns bag work
Is your return is not shown in the order overview?
What happens to my returns after I send them back to you?
What can I do if my item has been damaged during the shipping process?
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