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What is the difference between Fulfilment by Merchant and Fulfilment by ABOUT YOU models?

The models’ main difference is who fullfils the order. In the case of Fulfillment by Merchant, the merchant is fully responsible for storage, packing and delivery to the end customer. While in the Fulfillment by ABOUT YOU model, the merchant has to send the stock to the ABOUT YOU warehouse, from where we take care of the storage, packing and the delivery as well as returns. 

As well as that, there are different requirements for each model. They are as follows: 

Fulfillment by Merchant Fulfillment by ABOUT YOU
  • You must have a legal entity and a warehouse/return facility inside the European Union.
  • You must have a legal entity inside the European Union.
  • VAT IDs for our warehousing counties (Germany, Slovakia, Poland and Czech Republic) are mandatory. 
  • LUCID registration is required for sales in Germany.
  • LUCID registration is required for sales in Germany.
  • An adhesive return label is mandatory for every shipment.
 
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