What are the return policies?

The return process is designed to be simple for the customer and is strictly regulated by the marketplace's terms and conditions. The customer has 30 days to initiate a return. To return the items, they use the self-adhesive return label, which the merchant has to include in every parcel. 

The Merchant bears the full cost of the return shipment. The specific cost depends on the rates you have negotiated directly with the Last Mile Carrier.