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What happens if I send back my ordered articles?
You can, of course, send back items that you don't like. If your order was paid for by a gift card, the amount of the return will be transferred back to your card as soon as your return has been booked.
Unfortunately, it is no longer possible to use the gift card as a regular payment method for orders. However, you can easily redeem the value of your gift card. Please simply follow the link below.
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How does the refund process for the gift card work?
How can I request a refund without registering?
Where can I find the secret code and the serial number of my gift card?
What should I do if my card was saved in the customer account but I no longer have the secret code?
What happens if I lost my gift card?
What happens after my request is completed and how long does the payout take?
I have several gift cards. Can I cash out their value together?
Find more answers here
How does the refund process for the gift card work?
How can I request a refund without registering?
Where can I find the secret code and the serial number of my gift card?
What should I do if my card was saved in the customer account but I no longer have the secret code?
What happens if I lost my gift card?
What happens after my request is completed and how long does the payout take?
I have several gift cards. Can I cash out their value together?
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