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I have several gift cards. Can I cash out their value together?
Unfortunately, it's not possible to process and redeem all gift cards in one request. Therefore, we kindly ask you to submit a separate request for each gift card.
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How does the refund process for the gift card work?
How can I request a refund without registering?
Where can I find the secret code and the serial number of my gift card?
What should I do if my card was saved in the customer account but I no longer have the secret code?
What happens if I lost my gift card?
What happens after my request is completed and how long does the payout take?
What happens if I send back my ordered articles?
Find more answers here
How does the refund process for the gift card work?
How can I request a refund without registering?
Where can I find the secret code and the serial number of my gift card?
What should I do if my card was saved in the customer account but I no longer have the secret code?
What happens if I lost my gift card?
What happens after my request is completed and how long does the payout take?
What happens if I send back my ordered articles?
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