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Where can I drop off my return package?
A return can be dropped off at any Hermes Paketshop as well as at DHL branches. For returns that have been sent directly from our partners, please use the correct label to send it back with Hermes or DHL.
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Find more answers here
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
How returns with the Hermes returns bag work
Do I get a refund of shipping costs when I return my order?
Is your return not shown in the order overview?
What happens to my returns after I send them back to you?
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