SHOP BY FIT
SHOP BY CATEGORIES
SHOP BY CATEGORIES
Which address should I send the return package to?
The return shipping address is already printed on the return label, which is included in every order package. In the event there is no return label, simply log into your customer account at en.aboutyou.de in order to generate the necessary return document and return label for your order. Please include the return document with the items you'd like to send back, and stick the return label on the outside of the package. All returns can be dropped off free of charge at Hermes or DHL shops.
Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Find more answers here
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
How returns with the Hermes returns bag work
Do I get a refund of shipping costs when I return my order?
Is your return not shown in the order overview?
What happens to my returns after I send them back to you?
Find more answers here
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
How returns with the Hermes returns bag work
Do I get a refund of shipping costs when I return my order?
Is your return not shown in the order overview?
What happens to my returns after I send them back to you?
Customer care
Haven't found the answer you're looking for?
Find your answer in just a few clicks or contact us for further support.
Chat with us
Get 24/7 help from our Chatbot and avoid waiting times.
Give us a call
Free hotline: Mon - Fri 8 a.m. - 7 p.m., Sat & public holidays 9 a.m. - 6 p.m.

























































